Global Certificate in Social Media for Customer Retention
-- ViewingNowThe Global Certificate in Social Media for Customer Retention course is a vital program designed to meet the growing industry demand for digital marketing professionals. This course emphasizes the importance of social media as a powerful tool in customer retention strategies, equipping learners with essential skills to excel in their careers.
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à 2-3 heures par semaine
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Détails du cours
• Unit 1: Introduction to Social Media for Customer Retention
• Unit 2: Understanding Customer Behavior in Social Media
• Unit 3: Building a Social Media Strategy for Customer Retention
• Unit 4: Engaging Customers through Social Media Channels
• Unit 5: Social Listening and Monitoring for Customer Retention
• Unit 6: Social Media Analytics and Metrics for Customer Retention
• Unit 7: Content Marketing for Customer Retention on Social Media
• Unit 8: Social Media Advertising for Customer Retention
• Unit 9: Crisis Management and Reputation Management on Social Media
• Unit 10: Best Practices and Case Studies in Social Media for Customer Retention
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