Certificate in Conflict Resolution & Emotional Intelligence in the Workplace
-- ViewingNowThe Certificate in Conflict Resolution & Emotional Intelligence in the Workplace course is a must for professionals seeking to enhance their interpersonal and problem-solving skills. This certificate program emphasizes the importance of emotional intelligence in managing conflicts and building positive relationships in the workplace.
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GBP £ 140
GBP £ 202
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โข Understanding Conflict Resolution in the Workplace
โข Identifying Sources of Conflict
โข Emotional Intelligence and Conflict
โข Communication Skills for Conflict Resolution
โข Conflict Resolution Strategies and Techniques
โข Negotiation and Mediation in Conflict Resolution
โข Building and Maintaining Positive Workplace Relationships
โข Managing Emotions during Conflict
โข Implementing Conflict Resolution Policies and Procedures
โข Case Studies in Conflict Resolution and Emotional Intelligence
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