Professional Certificate in Crisis Communication and Social Media Strategy
-- ViewingNowThe Professional Certificate in Crisis Communication and Social Media Strategy is a vital course that teaches learners how to effectively manage communications during critical situations. In today's digital age, crises can spread rapidly on social media, making it essential for professionals to have the skills to respond quickly and appropriately.
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Unit 1: Introduction to Crisis Communication and Social Media
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Unit 2: Social Media Listening and Monitoring in Crisis Situations
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Unit 3: Developing a Crisis Communication Plan for Social Media
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Unit 4: Social Media Best Practices in Times of Crisis
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Unit 5: Crisis Communications and Social Media Ethics
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Unit 6: Case Studies: Successful and Unsuccessful Crisis Communication Strategies on Social Media
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Unit 7: Social Media Analytics for Crisis Communication
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Unit 8: Media Relations and Social Media during a Crisis
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Unit 9: Employee Engagement and Social Media in Crisis Communication
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Unit 10: Recovery and Rebuilding: Long-Term Social Media Strategies after a Crisis
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