Executive Development Programme Social Media Video: Crisis Management
-- ViewingNowThe Executive Development Programme (EDP) Social Media Video: Crisis Management certificate course is a vital program designed to meet the growing industry demand for professionals skilled in managing social media crises. This course emphasizes the importance of crisis management in today's digital age, where brand reputation can be severely damaged in a matter of minutes.
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โข Unit 1: Introduction to Social Media Crisis Management
โข Unit 2: Identifying Social Media Crisis Situations
โข Unit 3: Developing a Social Media Crisis Management Plan
โข Unit 4: Effective Communication Strategies during a Social Media Crisis
โข Unit 5: Monitoring and Analyzing Social Media during a Crisis
โข Unit 6: Building a Strong Social Media Presence to Minimize Crisis Risks
โข Unit 7: Case Studies: Successful Social Media Crisis Management
โข Unit 8: Legal and Ethical Considerations in Social Media Crisis Management
โข Unit 9: Training and Preparing Your Team for Social Media Crises
โข Unit 10: Post-Crisis Evaluation and Continuous Improvement
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